International Translation Day 2018 – Go out, tell the world, be bold!

Have you heard? ATA is encouraging translators and interpreters to celebrate International Translation Day (ITD) in a BIG way this year! A new United Nations resolution passed in 2017 celebrates the work of translators and interpreters, and to celebrate this huge step in gaining recognition for our profession, ATA is hosting a social media blitz on September 28, 2018. We just need your help to make it happen!

What’s the big deal?

How often do you meet people who don’t know what translators and interpreters do, or how many times have you cringed when you heard a translator referred to as an interpreter and vice versa? How often have you had to explain to friends or family members that yes, you do make a living as a translator or interpreter? How often do you encounter people in your community who have much to learn about language services and their role in our world? Probably all too often!

What’s the plan?

On September 28, 2018, the Friday before ITD, ATA will unveil a series of six informational infographics intended to debunk myths about translation and interpreting, for use on various social media platforms. From the difference between translation and interpreting to why it’s important to use a professional for language service needs, the infographics will help you get the word out to your personal network—friends and family who may not be familiar with what you do—about the importance of your profession and your role in it.

I’m in. What do I need to do?

  • Follow ATA on social media (Facebook, Twitter, LinkedIn, Pinterest, and Instagram) and share their posts throughout the day on September 28.
  • Find out if your local ATA Chapter or affiliated group will be hosting a gathering to celebrate translators and interpreters. If not, consider hosting one yourself!
  • Schedule a School Outreach presentation in honor of ITD. Now is the time to teach the next generation of translators and interpreters about our exciting and growing profession. Materials and inspiration can be found at the School Outreach website.

Go out, tell the world, be bold!

ATA’s goal is to use the platform of ITD 2018 to raise awareness for the profession within our personal networks with this social media blitz. We have an incredible opportunity to change the way the world views translators and interpreters just by being bold and sharing more about our jobs. Debunking the unfortunate myths and misunderstandings about translation and interpreting will help pave the way for a better future for our profession, and it can start right here in our own backyards. So mark your calendars, follow ATA on social media, and help spread the word by participating in the blitz on September 28, 2018!

Image source: Freepik

About the author

Molly YurickMolly Yurick is a Spanish to English translator specialized in the tourism, hospitality and airline industries. In the past she has worked as a medical interpreter in Minnesota and as a cultural ambassador for the Ministry of Education in Spain. She has a B.A. in Spanish and Global Studies and a Certificate in Medical Interpreting from the University of Minnesota. She is currently living in northern Spain. You can visit her website at: http://yuricktranslations.com/

The Confidentiality Dilemma in the Language Profession

Where should interpreters and translators draw the line?

Last month, Democrats on the House Intelligence Committee proposed to subpoena the American interpreter present at the private meeting between the Russian president, Vladimir Putin, and President Trump on July 16, 2018. Although it sounds like a blow to the profession, it may actually be good news that Congress turned its attention to the occupation of translators and interpreters.

Republicans did their thing: They blocked the request, and professional translators and interpreters everywhere were able to breathe again. The question remains, however: Are interpreters, like attorneys and priests, bound by confidentiality at all costs and under all circumstances?

The answer is neither clear nor simple. For one thing, no specific regulations exist for interpreters or translators. There are no state or federal standards of accountability, no governing bodies or professional oversights at any level, no board exams or education requirement of any kind. In other words, it is a completely self-regulated profession. Anyone can practice as an interpreter or a translator regardless of their background or knowledge.

Unlike attorneys or doctors, translators do not have to prove their qualifications to anyone or operate under any particular professional standard. It is truly up to the person or entity contracting the service to check credentials and provide any non-disclosure agreements required for the particular job or relationship. If this is not done properly, however, the consequences can be disastrous. Let’s recall the story out of Tampa, Florida last December that made national headlines, where a woman claiming to be an American Sign Language interpreter “signed” nonsense at a police press conference announcing the arrest of a suspected serial killer who had been terrorizing the city for months.

Despite all this, for every unqualified person out there, there are dozens of truly dedicated and educated language professionals who operate with integrity. Of course, it only takes one questionable experience to create mistrust within the profession. So, while some of us may have been outraged at the idea of subpoenaing the interpreter at the Trump-Putin summit last month, it may be a good idea to start filling in the gaps of the profession, looking more closely at ethics and confidentiality, including diplomatic settings under the protection of the U.S. Department of State.

Now, whether Congress can really subpoena the interpreter is another question. Surely, this interpreter was bound to secrecy under an iron-clad non-disclosure agreement. And even if not, the rules of conduct and ethics for interpreters and translators require confidentiality in the language profession. The American Translators Association (ATA) Code of Ethics states that language professionals must “hold in confidence any privileged and/or confidential information entrusted to us in the course of our work.” However, this statement cannot be absolute or understood as such, nor is it even legally binding alone. It is merely a guideline set forth by a professional association in an attempt to unify an unregulated profession.

Consider this: In 48 states, physicians, counselors, mediators, and other designated professionals are compelled to file a mandated report when they suspect child abuse, harm to others, and harm to oneself. These are all logical and reasonable exceptions to confidentiality, and interpreters should not be the exception in that regard.

In the case of one state, the Unified Judicial System of Pennsylvania, in accordance with Act 172 of 2006 (42 Pa.C.S. §§ 4411(e) and 4431(e)), has established a confidentiality exception for interpreters: “In the event that an interpreter becomes aware of information that suggests imminent harm to someone or relates to a crime being committed during the course of the proceedings, the interpreter should immediately disclose the information to an appropriate authority within the judiciary who is not a party to the proceeding and seek advice in regard to the potential conflict in professional responsibility.”

Now, in cases of suspected child abuse, the line is pretty clear. The safety and well-being of a child trumps any non-disclosure agreement, without question. But what about when an interpreter is being asked to disclose the nitty-gritty of a private meeting that may expose risks to our national security interests? Perhaps that should become another concrete exception.

Yes, the nature of a bilateral meeting is based on privacy. The interpreter is not a microphone to the public nor a reporter of the meeting. The interpreter is the voice of the participants, who, typically, citizens trust to represent them. The interpreter is not a spy for the American people, nor should he or she be compelled to disclose any details of a meeting… that is, unless the interests of the American people are not being faithfully represented. And to that effect, the U.S. Congress should most certainly issue a ruling.

So far, this matter has been handled from the political perspective. But interpreters in all settings should be prepared for more incidents like this during the next few years. If this issue comes up again—and it very likely will—what happens with this situation in Congress will set a precedent for us all.

Image source: Pixabay

About the authors

Salua Kamerow works as a Spanish linguist for Penn State University – Berks campus. She is a Colombian Esq., Master of Laws from Penn State University, and Master of Science in Translation from New York University. Her interests vary among contrastive stylistics and terminology. She has extensive expertise in the fields of law, energy, community justice, and alternative dispute resolution.

Nikki DiGiovanni is an Italian, Spanish, Portuguese, and French translator, specializing in financial translation, with a Master of Science from New York University. She currently works as a quality manager for the Italian translation and interpretation provider Intrawelt S.a.s. and volunteers as a translator for Translators without Borders.

Arugula—Rehashed: The Mean Streets of Culinary Translation

After 35 years as a translator, these two things I know: we translators love words, and we love a good meal. The more exotic the meal (or the words), the better. Need a good Burmese take-out in Oklahoma City? Ask a translator! A colleague and I recently had a discussion on the taxonomy of the world’s dumplings, from Russian pel’meni to Japanese gyoza. I had to own up that I had never sampled a Filipino siopao. Horrified, he explained the Chinese origins of the term, then procured a sample for me straightaway. Terminology management can be a delicious undertaking!

When I asked my translation students what market niches they wanted to study, it came as no surprise when they suggested culinary translation. What translator is not a subject-matter expert in this field? In preparing my first lecture on the topic—which grew into a presentation at ATA’s 2016 Annual Conference—I did, however, have to put the past behind me. I eventually called the ATA talk “Arugula by Any Other Name.” The choice of title was part of my professional therapy.

You see, a trauma had befallen me years ago, late one Friday afternoon, at my day job. After years of dealing with texts about pandemics and weapons of mass destruction, not to mention the finer points of tariff nomenclature, nothing should have fazed me. But that afternoon it happened: the career buster, in the form of an innocent menu translation for a VIP dinner, naturally a rush job. An outstanding colleague translated the menu swiftly into flawless Spanish, and since the office was clearing out for the weekend, he asked me to do the review. “But I don’t translate into Spanish,” I protested. We decided that the risks of having me step into the breach were minimal, so I proceeded to review. I could find nothing wrong. Perhaps to justify my newfound reviewer’s hat, I ventured that the translator might have found something “more Spanish-sounding” than “arúgula” for the salad green featured on the menu. Armed with my stack of dictionaries in that pre-Internet age, I hazarded a suggestion: use “oruga.”

The translator’s lips and eyelids tensed. He drew a deep breath, then explained that he was aware of the venerable term “oruga,” but that to the native ear, this first and foremost meant “caterpillar.” “Which, of course, would be unappetizing to most people in a salad,” he exclaimed. I will never forget how his tone dropped when he slowed to say, “Of course.” I wilted like a plate of baby mesclun under a restaurant heat lamp.

And—of course—I knew about the caterpillar thing, at some level of my brain. But in the zeal of the moment, I had forgotten it. I never reviewed into Spanish again! And I learned a valuable lesson: in culinary translation, being accurate is important, but being appetizing is perhaps even more so.

You have seen the botched menu translations as you travel the world. My favorite was the comical rendering of the emblematic Peruvian dish lomo saltado at an otherwise very decent restaurant in Arequipa. On a bilingual menu, the translator has some choices:

  • Sautéed loin: short and to-the-point, but very literal, and with no indication of what critter is being cooked. Is it pork, beef, or something else?
  • Stir-fried sirloin, with onions and tomatoes: this gives a nod to the dish’s East Asian origins, and a bit more information on its ingredients. And now at least we sense it is beef.
  • Stir-fry of sirloin, onions, and tomatoes, served with French fries and rice: gotta love English, where “stir-fry” can exist as a noun. Carb-conscious diners will appreciate this translation, which is almost a recipe, though it might not fit on a narrow menu column!

Unfortunately, whoever translated the menu I read that evening had neglected to ask for my sage advice. The menu listed the dish as “jumped loin.” Enough said. Culinary translation clearly merits serious study . . . and sensitivity training.

When I gave that ATA talk in 2016, I was surprised how many attendees mentioned that they work in this niche. Together, we explored the mean streets of culinary translation. What makes it so hard to translate innocent-looking menus, not to mention restaurant reviews, or other gastronomic prose? I came up with five reasons:

  1. Ornate Names: A century ago, the dining room at the Hotel Marlborough, one of the finest in New York City, featured a dish it labeled simply as “Broiled sweetbread on toast, with mushrooms and peas.” However rarefied the dish, it wore a fairly plain moniker. One century later, the Inn at Little Washington, one of the best restaurants in the DC area, proudly served sweetbreads in a dish it dubbed “Bourbon-glazed crispy veal sweetbreads with pappardelle pasta and Blenheim apricots.” We describe the hell out of our food today, and naming dishes becomes as much of an art as plating them. Imagine translating the name of the latter-day dish into French or Spanish. Then imagine translating it into Urdu, or Korean!
  2. Concern for Freshness, Health, and the Environment: I dine out enough to be unfazed by phrases such as “heirloom tomatoes,” “pole-caught tuna,” and “locally sourced radishes.” But when I dine with visitors from other countries, I see how these labels—which remind us how far from the land and the sea we can be in the US—can actually be a turnoff for my guests. I have seen them read the words “fresh-cracked eggs” on a menu and swear they would never eat an egg in the US again, disconcerted as they were by the reminder that any other kind of egg could possibly be served. These competing food concerns make the translator’s job a lot more difficult. How would you translate this menu announcement: “Game may contain shot”? Is this a case of TMI—one that might cause you to pass on the medallions of the venison, in any language?
  3. The Transnational Palate: It struck me, as I was recently offered a dollop of “sriracha aïoli,” that we live in an odd and fascinating world—one in which Thai and Provençal condiments commingle on our plates, and menus assume we are prepared for this. The name of a single dish these days can send the translator scurrying through three or more languages and cultures, with forays into botany, zoology, geography, and history.
  4. Culinary Culture Clashes (or C3 as the cognoscenti say): I once worked at an Inter-American conference at which the US hosts vowed to serve chili con carne—a proud dish that I enjoy—to their Latin American visitors. The organizer handed me the menu in English and assured me that “chili con carne” was one term that would certainly need no translation into Spanish. How could he know that for much of South America, a chile (note final vowel!) is an ají? And that the dish is virtually unknown to most Dominicans, Argentines, Colombians, and even Mexicans! How about this translation: Guiso picante de carne de res? Is it accurate? Appetizing? One translator said, “Don’t they know?—one should always serve chicken.”
  5. Exotic Ingredients: A leading restaurant in Lima, Astrid y Gastón, now serves dishes featuring a trendy herb called “sacha culantro.” The name reflects Peru’s Quechua-speaking heritage. Few diners are aware that what is often called “cilantro” can either be an old-world plant (Coriandrum sativum), or a new-world plant (Erygium foetidum). Sacha culantro belongs to the latter strain. Again, the translator becomes a botanist, and is left to find a space-conscious way to reconcile accuracy and appetite.

I grew up in 1960s US suburbia. Exotic dishes (mostly from my Polish and Italian grandparents) were generally limited to weekends and holidays. Most weekdays, plainer fare prevailed. Indeed, a typical midweek menu item at my house would have read: “Meat and potatoes, with overcooked hybrid vegetables, indifferently sourced, un-sauced, seasoned with salt and pepper.” My father had a different name, somewhat more exotic: “yeiayli” (“You’ll eat it and you’ll like it”). What a happy life we grown-up translators lead, ambling down the mean streets of culinary translation, able to explore the taxonomy and etymology of every dish we encounter. And filling our hungry termbases along the way.

Image source: Pixabay

Author bio

Joe Mazza (mazzajp2@state.gov), a 1984 graduate of the George Washington University (BA in International Affairs), joined the State Department’s Office of Language Services (LS) in 1989 as a translator of Romance languages, following five years as a translator of Russian and Romance languages with the Navy Department. In 2006, he became Chief of LS’s Translating Division, with responsibility for most State Department translations. In 2015, he began teaching Spanish/English translation at the University of Maryland’s Graduate Studies in Interpreting and Translation (GSIT) program. He currently serves as Administrator of the ATA Government Division. Joe’s first job was washing dishes at La Bonne Auberge in New Hope, PA, where his boss smoothed out his high-school French and taught him to appreciate a good plate of coquilles Saint-Jacques à l’armoricaine.

Inbox Zero: Forever in pursuit of “No new mail!”

There is nothing more satisfying than seeing those three little words: “No new mail!” My Gmail app announces, “You’re all done!”, and I especially love the accompanying image because, yes, I do want to be sitting in the sun reading a book right now.

The elusive Inbox Zero is indeed attainable, but I have a little help. I use Unroll.Me, Boomerang, and Gmail filters to help me manage my inbox so that I can spend more time doing what I love (i.e., translating, reading, sleeping) and less time stressing out about all the emails filling up my inbox.

Unroll.Me

Subscription emails were cluttering my inbox. Even the ones I could have sworn I had unsubscribed from several times kept arriving and choking out the important emails. Unroll.me offers a free product to clean up your inbox. You can sign up by signing in with your email provider in your browser. Once you sign in, you do have to give the app access to your email account, allowing it to view, manage, and delete your mail. It then looks through your email for subscriptions. For each subscription, you can decide if you want to “Keep in Inbox,” “Unsubscribe,” or “Add to Rollup.” You can also have Unroll.Me notify you when it detects new subscriptions, so you can log in and decide what action to use.

The Rollup is a digest email that compiles all the subscriptions you want to keep. You can also decide what time of day you want to receive the Rollup email. I choose the morning because I would rather skim it while I am drinking coffee than have to deal with another email popping into my inbox when I’m trying to shut down for the day. Currently, I have six subscriptions that I keep in my inbox and 29 that appear in a Rollup. I also make sure my Rollup emails are labeled when they come into my inbox so I can archive them for future reference (more on that below). This app is a great organizational tool, and it makes Inbox Zero much more attainable.

Boomerang

Boomerang helps you keep your inbox clear while tracking important emails and making sure you do not forget about them. I often find it difficult to get to Inbox Zero because there are still items that I need to check off the to-do list. Simply archiving them in a specific folder may not suffice since I would be running the risk of forgetting about them. Boomerang allows you to remove the emails from your inbox and schedule them to return whenever you choose: in an hour, tomorrow, or next week. There are some additional features of Boomerang that I also find helpful, like Inbox Pause, Read Receipts, and Send Later, but Email Reminders is the feature I use most often for Inbox Zero.

Gmail Filters

For those of you who use Gmail, creating filter rules can also help you manage your inbox. This required some time to organize initially, but now my system runs smoothly. First of all, I created labels for each of the clients or agencies I work with. I also have one folder for each organization or group I am involved in, one for taxes, one for bank statements, etc. You can even get fancy and have labels within labels. For some clients, I have separate sublabels for POs and portal notifications. Once you have your label system set up, you can use the filter rules to tell Gmail how to categorize emails when they enter your inbox.

For example, if Client A emails me, the message in my inbox will already have the label assigned to that client, so once I respond, I can simply click “Archive,” and the email goes directly to that label and out of my inbox. I can also set certain emails to come into my inbox as “Marked as Read.” This is especially helpful for those automated notifications I receive to let me know that I accepted or delivered a project in a client portal.

To create your label system, go to Settings > Labels

To create filters for your email, go to Settings > Filters and Blocked Addresses > Create a new filter

I create filters based on the email addresses of the project managers, but for some companies who have multiple PMs, I include the company name in the “Has the words” field.

Then you can check the appropriate box to decide what happens to that email. If you choose to apply a particular label to that project manager, every time the PM emails you, the message will arrive in your inbox with that label. After you have dealt with the email, click “Archive,” and boom… Inbox Zero!

But, look, I know: Inbox Zero is not all about just dragging and dropping emails into folders and hitting “Archive.” One of the reasons we find the goal so hard to attain is that our list of tasks to accomplish is always growing, and archiving an email does not mean the task is complete.

These tools will not give you more hours in the day to work, and they will not clear your inbox for you, but they can help you manage the clutter and approach the inbox in a systematic way, without all the stress. I just hope that some Friday afternoon you get to see “You’re all done!” and then go outside and read in the sun.

Resources
How to Filter Your Gmail Like a Pro
Boomerang
Unroll.Me

Author bio

Victoria Chavez-Kruse is currently a freelance translator specializing in the life science, medical, and legal fields. She received the M.A. in Spanish Translation in 2013 from Kent State University’s Institute of Applied Linguistics. She is a member of the American Translators Association and the Northeast Ohio Translators Association. In 2016 she helped launch the Black Squirrel Translator Collective along with three other Kent State University alumni; the collective functions as a small agency for Spanish-into-English projects, and the four translators manage translation, editing, proofreading, and machine translation post-editing projects. You can follow her on Twitter or visit her website for more information.

9 Useful Questions by New Professional Translators

Training and earning credentials in translation are a massive part of becoming a successful professional translator. But once you’ve finished your training course, then what? In this article, I’ll share nine of the most popular questions that budding professional translators ask me when they complete my Spanish-to-English translation course.

  1. Should I Think about Working In-house?

If you like the idea of being an employee and you’re in a suitable location, this option is worth considering. By working in-house you get solid experience, guaranteed work from the get-go, and ongoing technology training. You learn methods for dealing with clients and managing projects, not to mention how to perform proper quality control.

  1. Do People Actually Make it as Freelance Translators?

Yes. After singing the praises of in-house, I should disclose that I’ve never actually done it. I went into freelancing from TEFL (teaching English as a foreign language) in 2009, and am still a freelance translator today. You have to work hard and be self-disciplined. You also have to learn to run a business. So, besides your translation, specialization, and technology skills, you’ll need training on digital marketing, selling, negotiating, customer service, accounting, and time management.

  1. How Do I Choose a Specialization?

Three words: follow the money. If you have a degree or work experience in another subject, then that may be a good place to start. It’s essential to make sure that there’s market demand for your chosen subject. Look for industries where you know the end clients are profitable. That means they’ll have the budget to work with professional translators.

  1. Should I Join a Translation Association?

Yes. As I wrote about in this article on how accredited translators get more work, being a member of a translation association, like the ATA, is a great way of showing your dedication to the profession. It’ll also help you network with other translators, which can result in new projects.

  1. How Do You Get Your First Clients?

Start by making a great CV and building strong online profiles on ProZ.com, LinkedIn, and your translation association. Most freelance translators begin by looking for work with translation agencies. It’s best to go after a client who has a job in hand. So, if they’re putting out ads on translation sites like ProZ.com, or advertising on LinkedIn, you know they need somebody right now.

If you can’t find any immediate opportunities, send out your CV while you keep looking. You must have a good cover letter, realistic prices, and a CV that contains the information the agency needs. For guidance on this, read How Do Translators Showcase Their Talent to Translation Agencies?, which was reblogged on The Savvy Newcomer.

  1. How Much Should I Charge?

Translation agencies will have price brackets they accept for each language combination. They pay at the lower end of the bracket for less-experienced translators and non-specialists, and at the higher end for specialists with more experience. You can get pricing guidance by asking a sample of agencies you would consider working with what they pay freelancers in your combination. You could also try asking a sample of professional translators working in your combination.

Remember that when you set your rates you need to consider all your business costs and the time you spend working. That way you can make sure you offer prices that are competitive and sustainable.

  1. How Do I Learn How to Quote and Invoice?

If you’re talking to good translation agencies, they won’t mind guiding you. Before you quote, read the agency’s terms and conditions, to make sure you’re happy to work under them.

The project manager will normally agree prices with you by email. Mention whether your price includes sales tax, and any other details you want to state, e.g. USD X.XX per source word + sales tax.

There will be official requirements in your country of residence on what an invoice has to contain. You could consult the tax authorities, or visit freelancer forums to find out the requirements. The agency will probably check your invoice to make sure it’s legal for tax purposes, and ask you to make amendments if necessary.

  1. Can I Start Sending Out My CV Without a Translation Qualification?

If you’ve not yet completed your translation qualification exam or program, you can still start marketing yourself. Include your translation studies on your CV and say the results are pending. That’ll give you an excuse to follow up with the potential client a few months later when the results come out, hopefully with good news. I help translators prepare for the UK’s IoLET DipTrans exam, which has three papers. Sometimes candidates fail to get the qualification, but get a letter of credit. Include anything like that on your CV, as it will differentiate you from unqualified translators.

  1. Do I Need to Buy a CAT Tool and Learn About Machine Translation?

CAT (computer-assisted translation) tools are the norm in the industry and serious professional translators own at least one. You may like to read this CAT tool digest published on The Savvy Newcomer for more details.

Machine translation is growing and is set to get bigger. So, it’s definitely worth learning about it. My guest post 10 Things Translators Need to Know About Machine Translation on ProZ.com is a good place to start.

All this may feel overwhelming when you’re starting out. But if you break it down into a to-do list and work through your priorities, you’ll be surprised how quickly you get a handle on it all. None of these issues are worth worrying about. Enjoy the challenges of climbing the learning curve.

Image source: Unsplash

Author bio

Gwenydd Jones is a freelance Spanish-to-English translator and translator trainer. She has two MAs, the first in translation studies and the second in legal translation, and the IoLET DipTrans. A freelance translator since 2009, Gwenydd specializes in legal, business, and marketing translation. She is also a copywriter. You can read her blog and discover her Advanced Spanish-to-English Translation Course, which includes DipTrans exam preparation, at translatorstudio.co.uk. Twitter: @Gwenydd_Jones.